🌍 SHIPPING POLICY – INTERNATIONAL

Effective Date: 12 May 2025

Applicable to: www.yuktiherbs.global

1. International Shipping Coverage

We ship to selected international destinations through www.yuktiherbs.global.

Availability of products may vary by country due to import regulations.

2. Order Processing

Orders are processed within 1–2 business days.

International shipping timelines are separate from processing times.

3. Estimated Delivery Timeline

Estimated international delivery:

  • Free or Standard Shipping: 7–21 business days, depending on destination and customs clearance.
  • Express Shipping (If you added at the time of checkout): 3-7 working days, depending on destination and customs clearance.

These timelines are estimates and not guaranteed.

4. Shipping Charges

Shipping charges are calculated at checkout.

International shipping fees are non-refundable once the order is dispatched.

5. Customs, Duties & Import Taxes

Customers are solely responsible for:

  • Import duties
  • VAT/GST
  • Customs clearance fees
  • Regulatory permits required in the destination country

Failure to pay customs charges may result in:

  • Parcel return
  • Parcel abandonment
  • Parcel destruction

No refund will be issued for orders refused due to customs or regulatory issues.

6. Regulatory Compliance Responsibility

Customers must ensure that the ordered products comply with:

  • Local import laws
  • Herbal product restrictions
  • Health authority regulations

Yukti Herbs is not responsible for customs seizure or regulatory rejection.

7. Risk Transfer

Risk of loss transfers to the customer once the shipment is handed over to the international courier.

8. Undeliverable Shipments

If a shipment is returned due to

  • Incorrect address
  • Non-payment of customs duties
  • Refusal to accept delivery
  • Repeated failed delivery attempts

Refunds will exclude:

  • Original shipping fees
  • Return shipping charges
  • Customs handling fees

9. Delivery Delays

We are not responsible for delays due to:

  • Customs inspections
  • Government restrictions
  • International transit disruptions
  • Force majeure events

10. Fraud Prevention

We reserve the right to:

  • Verify identity for high-value international orders
  • Cancel suspicious transactions
  • Restrict shipments to high-risk jurisdictions

11. Limitation of Liability

Our liability is limited to the purchase value of the product only.

We are not liable for:

  • Customs-related losses
  • Regulatory penalties
  • Indirect or consequential damages

12. Governing Law

This shipping policy is governed by Indian law, subject to the jurisdiction of the Mohali, Punjab courts.